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FAQ

Frequently Asked Questions

Check-in / Check-out

What time is it possible to make a check-in and a check-out?

Guests of La Fiermontina Palazzo Bozzi Corso can check-in from 15:30 and check-out by 11:00 on the day of departure.
It is possible to request an early check-in or a late check-out, agreeing with our Booking Office before arrival booking@lafiermontinacollection.com check-in with the Front Desk once you are at the hotel and always and in any case to the address info@palazzobozzicorso.com 

How does it happen at the hotel/structure's check-in?

Guests of La Fiermontina Palazzo Bozzi Corso can arrive near the entrance by their own car or on foot. Here they are greeted by our Guest Ambassador and staff who will take care of guests' luggage and possibly park their car.
At this point, check-in procedures may take place in the lobby of La Fiermontina Palazzo Bozzi Corso or indoors if there is bad weather.
Our check-in is not a simple check-in but a true welcome, like at a friend's home.

Is it possible to check in early?

It is possible to request an early check-in by agreeing on the details with our Booking Office before arrival (booking@lafiermontinacollection.com) either with the front office once you're at the hotel and always and in any case at the address info@palazzobozzicorso.com 

Is it possible to check out late?

It is possible to request a delayed checkout by agreeing on the arrangements with our Booking Office prior to arriva lbooking@lafiermontinacollection.com) and/or contact with the Front Office once inside the hotel and always at the address info@palazzobozzicorso.com 

What are the reception hours?

The reception is operational 24/7. It's also possible to contact the reception staff at any time via the fixed phone in the rooms or by mobile and WhatsApp on the number +39 377 374 3399

Which languages are spoken at the reception?

All our Front Office Agents & Guest Ambassadors speak fluently Italian and English. Some of them also speak French, Spanish and Portuguese.

Structure / Service

Where is the hotel located and how can it be reached?

La Fiermontina Palazzo Bozzi Corso is located at Via Umberto I, 38 in the historic centre of Lecce, just a few steps away from the Basilica di Santa Croce. We would like to inform guests that La Fiermontina Palazzo Bozzi Corso is located in a Limited Traffic Zone, access to which is only permitted to residents or those who request it from the City of Lecce.

The GPS provided indications may therefore be misleading or inaccurate. To avoid any penalties, we strongly advise you to follow the road signs and directions that will guide you to your destination. Or insert into the navigation system the following coordinates: 40.35732291532935, 18.17224681890505
Here it is below a simple guide to help you reach us easily:
• Once entered the Comune of Lecce through Viale Porta D'Europa, you have to continue straight and overcome the first roundabout (near Ex Foro Boario).
• Arrived at the second roundabout near the Urban Walls, take the second exit in the direction of Via F. Calasso.
• Following the entire avenue it is possible to reach a third roundabout from which rises the Obelisk of Lecce: here you have to take the third exit on Piazzetta Arco di Trionfo (Piazza Angelo Rizzo), overcome the Arch - also called Porta Napoli - and then proceed straight along Via Principi di Savoia.
• Once arrived at the end of the street, it is enough to keep right to direct oneself in Via Umberto I, 38. A large green wooden door is ready to open itself to welcome our guests in the homes of La Fiermontina Palazzo Bozzi Corso.

Is parking available on site?

Yes, we have a private and free parking lot for our guests. The main parking lot for La Fiermontina Palazzo Bozzi Corso's guests is located just a few minutes walk away in the reserved area of the sister hotel La Fiermontina Luxury Home. One of our drivers will always be at your disposal to park your car upon arrival and/or return to the hotel and deliver it when you want to go out and/or check-out. The parking lot can also be reached independently, if you prefer to handle your vehicle personally.
In the parking area there are charging columns for electric cars.

Is the structure equipped with a lift?

Yes.

What are the hotel's accessibility features?

La Fiermontina Palazzo Bozzi Corso is equipped with a lift to access some rooms, in case the stairs cannot be used. However, there are stairs to access some common areas such as the secret garden and the rooftop.

Is the hotel equipped with Wi-Fi connection?

Yes, all areas of La Fiermontina Palazzo Bozzi Corso have Wi-Fi. Our guests can connect to the GUESTS line and browse peacefully.

Are domestic animals allowed?

Yes, in La Fiermontina Hotel rooms Palazzo Bozzi Corso are admitted small-sized animals.

Is there a baggage storage service available?

Yes, our guests can leave their bags here temporarily. You can hand over your luggage and pick it up later, for example before checking in, after checking out or during a city visit.

Is there a shuttle service available for/to the facility?

Yes, we have a partner driver that offers transfer services from and to the airports of Brindisi and Bari, the station of Lecce, beaches and other destinations. This is an external paid service. For any information on rates and destinations please write to: booking@lafiermontinacollection.com 

Is there a recharging service for electric cars?

Yes, in the private parking lot of the sister property La Fiermontina Luxury Home, just 6 minutes walking from La Fiermontina Palazzo Bozzi Corso - there are charging stations for electric cars.

Can children stay at the property?

Yes.

Courts

What comforts are offered in the rooms?

In every room, in-room service with a dedicated menu can be requested; air conditioning is available in all rooms, flat-screen TV, electric kettle and coffee machine, a Lavazza coffee kit and a selection of teas and tea, amenities and towels; all rooms are non-smoking; some rooms have a small balcony. The Cappuccino Junior Suite and the Lady Astor Deluxe Suite have a shared terrace. The Blue Presidential Suite and the John & Yoko Wellness Suite have a private sauna inside the room. The Wellness Suite Jacques Zwobada and the Wellness Suite René Letourneur have an emotional shower inside the room, in addition to the classic Walk-in shower.

Are cribs and high chairs available for children?

Yes.

Do you have accessible rooms?

Some of the rooms at La Fiermontina Palazzo Bozzi Corso can be reached by elevator and feature a walk-in shower. If there are disability conditions that require specific comfort, we invite you to prefer our sister structure La Fiermontina Luxury Home, where there is an accessible room. For more information, contact our booking office at booking@lafiermontinacollection.com 

Brunch

Is breakfast included?

Yes, breakfast is included and offers a menu à la carte and an extensive buffet.

At what time is breakfast served?

The breakfast service is available from 7:30 am to 10:30 am every day.

Where is breakfast served?

In the secret garden of La Fiermontina Palazzo Bozzi Corso.
Alternatively, breakfast is served on the first floor in the lounge area if there is bad weather or during the colder period, breakfast is served on the ground floor.

What type of breakfast is served?

The breakfast of La Fiermontina Palazzo Bozzi Corso presents international choices and some local dishes. There are à la carte options and an ample buffet available to guests.

Are there options for people with gluten intolerance, vegetarians and vegans?

Yes, there are options for those who have gluten intolerance, vegetarians and vegans. It is always advisable to communicate your dietary needs before arriving at the hotel, so that our guests can be satisfied as best possible. For any further information on this, please contact our Booking Office at the address booking@lafiermontinacollection.com 

Restaurant

Is there a restaurant in the hotel?

The restaurant available to guests of La Fiermontina Palazzo Bozzi Corso is Zéphyr Restaurant, located within the sister property La Fiermontina Luxury Home just 6 minutes on foot. The restaurant is open for lunch and dinner, and closed for dinner on Sundays.

Are there options for people with gluten intolerance, vegetarians and vegans?

Yes, there are options for those with gluten intolerance, vegetarians and vegans. We always recommend communicating your dietary needs before arrival at the hotel so that our guests can be satisfied as best as possible. For further information on this subject, please contact our Booking Office at address booking@lafiermontinacollection.com 

Is there a hotel bar?

Yes, there is a rooftop bar open every day from 17:00 to 22:00..
Furthermore, our guests can take advantage of the bar located inside the sister property La Fiermontina Luxury Home, just 30 meters away. The bar is open every day.

Swimming pool / Spa

Is there a Wellness Center in the hotel?

Yes. The Relaxarium of La Fiermontina Palazzo Bozzi Corso is an internal well-being area in the hotel, thought as a space dedicated to relaxation: inside the Relaxarium are available services such as stone hydromassage bath, treatments and rituals for body and face, and massages. In addition, guests have the opportunity to relax activities like yoga and meditation sessions, for those seeking a "total wellness" experience.

What are the hours of the Wellness Center?

The Relaxarium, located within the La Fiermontina Palazzo Bozzi Corso, is open every day from morning to late afternoon. Guests can book access to the pool and/or treatments and massages with the support of the reception of La Fiermontina Palazzo Bozzi Corso or by contacting our Booking Office at address booking@lafiermontinacollection.com 

Do you provide a spa kit?

Within the Relaxarium there are, available to guests, towels, slippers, body soaps and everything needed for a Relax experience.

Is there a pool at the hotel?

On the rooftop of La Fiermontina Palace Bozzi there is a plunge pool on the Corso. All guests of La Fiermontina Palazzo Bozzi Corso can also use the large pool among ancient olive trees located in the garden of the sister property La Fiermontina Luxury Home, situated just 6 minutes on foot from La Fiermontina Palazzo Bozzi Corso.

What are the pool hours?

The plunge pool on the rooftop of La Fiermontina Palazzo Bozzi Corso is accessible from morning till sunset. The large pool surrounded by ancient olive trees located in the garden of sister property La Fiermontina Luxury Home, situated just 6 minutes on foot from La Fiermontina Palazzo Bozzi Corso is open every day from morning to late afternoon.

Do you provide pool towels?

Yes. The rooftop pool of La Fiermontina Palazzo Bozzi Corso is equipped with solarium area and towels.
The large swimming pool area among centuries-old olive trees located in the garden of sister property La Fiermontina Luxury Home, situated just 6 minutes walk from La Fiermontina Palazzo Bozzi Corso features a solarium area, pool towels and external showers.

Activities / Experiences / Events

Does the hotel have a concierge service?

Yes. Guests of the La Fiermontina Palazzo Bozzi Corso are accompanied by our Guest Ambassadors throughout their stay for the organization of experiences, transfers, and any and all needs.

Do you organize tours and excursions in the surrounding area?

Yes. We have a Signature Experiences guide designed for our guests and it is available on page https://www.fiermontemuseum.com/it/location-eventi-esperienze-lecce/signature-experiences
Our Booking Office, as well as our Reception team, is always at your disposal to book tours and excursions.

Is it possible to organize weddings or private events?

Yes, La Fiermontina Palazzo Bozzi Corso can host private events in its rooms and garden; it is also possible to celebrate civil weddings as the spaces are adapted for a town hall. For information on the organization of private events write to: events@lafiermontinacollection.com 

Payments and cancellations

What credit cards are accepted for payment?

All major credit cards of the Visa and Mastercard circuits are accepted

What are the cancellation terms?

Cancellation terms depend on the rate or package chosen at time of purchase. All information is always available on our website via transactional e-mails for quotation, confirmation, pre-stay or by contacting our booking office at booking@lafiermontinacollection.com 

Is a tourist tax required?

Yes, the overnight city tax is €2.50 from May 1 to October 31 and €1.50 from November 1 to April 30.

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