FAQ

Guests of La Fiermontina Ocean may check in from 15:30 and must check out by 11:00 on the day of departure.
You may request an early check-in or late check-out by arranging this with our Booking Office prior to arrival (reservations@lafiermontinaocean.com) and/or with the Front Office once at the hotel. You may also contact us at any time at info@lafiermontinaocean.com.

Guests may arrive near the reception area in their own vehicle, where they will be welcomed by our Guest Ambassador and dedicated staff. They will collect your luggage and take care of parking your car.
Check-in procedures take place at the reception area of La Fiermontina Ocean. Our check-in is not simply a formality: it is a genuine welcome, as if arriving at a friend’s home.

Yes, you may request an early check-in by arranging this with our Booking Office before arrival (reservations@lafiermontinaocean.com) and/or with the Front Office once you are at the hotel, or by contacting info@lafiermontinaocean.com.

Yes, you may request a late check-out by arranging this with our Booking Office before arrival (reservations@lafiermontinaocean.com) and/or with the Front Office once you are at the hotel, or by contacting info@lafiermontinaocean.com. 

Reception operates 24/7.
Guests may also contact reception staff at any time via the landline telephone available in the rooms, or via mobile or WhatsApp at +212 663 689 657.

All our Front Office Agents and Guest Ambassadors speak fluent French, English, and Arabic.

La Fiermontina Ocean is located at NR 260, Houmat Eljediane, Centre Sahel, Larache, Morocco.

Directions from Tangier Airport to La Fiermontina Ocean (by car)
• Exit the airport: Upon leaving the airport, turn left and take the N1, following signs for the A5 motorway (also called the Tangier–Rabat motorway).
• Take the N1: Continue on the N1 for about 5 km. At the roundabouts, keep straight following signs for Rabat or Asilah.
• Join the A5 motorway: After about 5 km, join the A5 motorway towards Rabat/Asilah.
• Exit towards Tetouan / Ceuta (Sebta): Continue for about 42 km, then take the exit for Tetouan/Ceuta onto the N1.
• Continue to La Fiermontina Ocean: At the first roundabout, take the third exit towards the Sahel N1 road. Continue for about 9 km to Krimda. You will see the La Fiermontina Ocean sign on your right. Continue for another 5.5 km.
• Arrival: The entrance is marked by a concrete gate. Turn left and follow the road to reception. GPS directions may sometimes be misleading; we strongly recommend using the coordinates 35°18'19.1"N 6°05'57.8"W.

Directions from Casablanca Airport to La Fiermontina Ocean (by car)
• Exit the airport: Follow signs for the A3 motorway (Casa–Rabat).
• Take the P3038: Drive west for 3 km, then join the A3 towards Rabat.
• Join the A1: After 12 km, take the A1 motorway towards Rabat and continue for 74 km.
• Join the A5: At the junction, take the A5 towards Tangier and continue for approximately 196 km.
• Exit towards Lixus/Larache: Take the exit towards P4402.
• Continue to La Fiermontina Ocean: Follow P4402 for 1.7 km to a roundabout. Take the first exit onto the R417 and drive for 11.2 km. At Krimda, you will see the sign for La Fiermontina Ocean on your left. Follow the off-road track for 5.5 km.
• Arrival: The entrance is marked by a black concrete gate. Turn left and follow the road to the reception area. GPS may be misleading; please use the coordinates 35°18'19.1"N 6°05'57.8"W.

Yes, parking is free and reserved exclusively for our guests. It offers 18 parking spaces and charging stations for electric vehicles.

No, there is no lift.

La Fiermontina Ocean is an Eco Resort immersed in nature. We offer one fully accessible Garden Suite, designed with meticulous attention to detail to provide a luxurious stay for guests with mobility needs. The Juba Garden Suite features wheelchair access, wide doors, and smooth flooring.

Yes, Wi-Fi is available throughout the resort. Guests may connect to the GUESTS network.

No, pets are not allowed anywhere on the property.

Yes, guests may leave their luggage temporarily, for example before check-in, after check-out, or during a visit to the nearby village.

Yes, airport and local transfers can be arranged upon reservation. Please contact Reception or your Guest Ambassador, or arrange in advance through the Booking Office at reservations@lafiermontinaocean.com.

Yes, electric charging stations are available in the car park.

Due to the resort’s natural and untamed environment of dunes and hills, we are pleased to welcome children aged 8 and above.

All rooms offer:
• Room service with a dedicated menu
• Laundry and ironing service on request
• Air conditioning
• Flat-screen TV
• Kettle and coffee machine
• Lavazza coffee kit and a selection of teas and infusions
• Amenities and towels

One- and Two-Bedroom Suites, as well as Villa Akhazane, have a private pool with sun loungers.
Villa Akhazane and the Traditional Village Houses also feature a private kitchen.
The Juba Garden Suite includes a private garden.

The Suites, the Villa, and the Traditional Village Houses can accommodate children aged 8 and above. Some rooms can host an additional bed for a third guest.

Yes, we offer an accessible Garden Suite designed for guests with mobility needs. The Juba Garden Suite features wheelchair access, wide doors, and smooth flooring.

Yes, breakfast is included. Guests may choose from an à la carte menu and a rich buffet offering Moroccan, Italian, and international dishes.
It is also possible to book a traditional breakfast experience in the nearby village houses.

The breakfast is served from 8 am to 10am 30m

• Guests staying in the One- and Two-Bedroom Pool Suites: at the Ocean Restaurant.
• Guests in the Traditional Village Houses: at Café Maure in the Dchier Village.
• Guests in Villa Akhazane: breakfast is served in the villa.

All guests may request, in advance, to have breakfast at the Ocean Restaurant, regardless of their accommodation.
A village-house breakfast experience is also available at approximately 450 MAD.

Breakfast includes an à la carte menu and a large buffet with Moroccan, Italian, and international dishes.

Yes. Please inform us of your dietary needs before arrival so we can prepare accordingly. For further information, please contact reservations@lafiermontinaocean.com. 

Yes. The Ocean Restaurant, located in the main complex, features a panoramic terrace and a large dining room with fireplace and floor-to-ceiling windows overlooking the ocean and dunes.
Guests may also enjoy additional culinary experiences such as lunch at the private Beach Club, sunset picnics on the dunes, private dinners, and more.

Yes. Please inform us of your dietary requirements prior to arrival.

Yes, there is a bar in the main restaurant and another at the private Beach Club.

The Hammam is open from 10:00 to 13:00 and 14:00 to 19:00.

The Hammam is open from 10:00 to 13:00 and 14:00 to 19:00.

Yes. Towels, hairdryers, slippers, body cleansers, and all essentials for a relaxing experience are provided.

There is no shared pool.
However, all One- and Two-Bedroom Suites and Villa Akhazane feature private pools.

 Private pools in the Suites and Villa Akhazane may be used at any time.

Yes.

Yes. Our Guest Ambassadors assist guests throughout their stay, organising experiences, transfers, and any additional needs.

Yes. We offer a curated selection of Signature Experiences, available at:
https://www.lafiermontinacollection.com/it/la-fiermontina-ocean/esperienze-marocco
Both the Booking Office and the Reception team are available to arrange tours and excursions.

Yes. La Fiermontina Ocean can host private events, incentive meetings, and wedding celebrations. Please contact events@lafiermontinacollection.com for further information.

All Visa, Mastercard, and American Express cards are accepted.

Cancellation terms depend on the rate or package selected at the time of booking. Details are always available on our website, in all transactional emails (quotation, confirmation, pre-stay), or by contacting the Booking Office at reservations@lafiermontinaocean.com. 

Yes. The tourist and promotional tax is 34.10 MAD per night.